Cash Components and Balancing Lines on a Deposit
Cash line and sometimes an
Adjustment line that you never created yourself, and the numbers on the deposit don't add up the
way you expect.
Cash and Adjustment are balancing lines. Valid8 generates them itself so that a deposit's
total agrees with the sum of the checks (and cash) attached to it — they are never created by a
user, and you will not find a way to add one manually.
The Adjustment line specifically is kept in sync automatically: every time an item is attached
to or removed from a deposit, Valid8 recalculates it as the deposit amount minus the sum of the
attached Front and Cash amounts. If that difference comes out to zero, the Adjustment line
deletes itself; if it's nonzero, the line is created or updated to match. This happens in the
background as part of ordinary grouping — see Deposits Containing Multiple
Checks for how checks get attached to a deposit slip
in the first place.
The Amount field on a check item is editable only while the item is still in TO MATCH, and
even then only for three item types: Deposit Slip, Front, and Withdrawal Slip.
Cash and Adjustment rows are never editable, in any status. This is a common source of
confusion when a deposit's main amount can be corrected but the Cash or Adjustment line sitting
right underneath it cannot — that's expected behavior, not an oversight specific to your account.
There is currently no way to remove an automatically generated Cash line. If a Cash line was
created for your deposit and it's now double-counting an amount, overstating the deposit, or
otherwise wrong, you cannot disassociate or delete it yourself — the option that looks like it
should do this does not work for Cash items, and attempting it fails with a message that doesn't
describe the real cause. This is a known issue, not a step you've missed.
If a Cash line is affecting your totals, contact support rather than continuing to look for a
self-service fix. When you do, include:
- The engagement and project name
- The account and the deposit's date and amount
- The amount shown on the
Cashline and what you believe it should be - Whether the deposit is still in
TO MATCH, or alreadyTO APPROVE/Matched
Support can look at the specific item on the back end; there is no workaround to try first.